Luxe Worldwide Hotels, a representation company for independently owned and operated hotels, has named Simon Scarborough, general manager of the Flemings Mayfair in London, as its Luxe Worldwide Hotels General Manager of the Year.
Efrem Harkham, Luxe President and CEO, said that the award was presented to the general manager who consistently demonstrated “exemplary leadership” throughout the year. “A typical example is that he personally handwrites thousands of notes to the hotel’s regular guests every year,” Harkham said. “Simon’s extraordinary leadership skills, his professionalism and innovation serve as an exceptional role model for the industry. The hotel’s ability to anticipate a guest’s need, often before they are aware of it is legendary. He is one of the industry’s most creative innovators in providing personal service to his guests, clients, community and team members.”