Questex Appoints New Learning and Loyalty and Business Development Directors

kimberly newbury
Kimberly Newbury

Questex Travel Group, a division of Questex Hospitality + Travel, announced today that Kimberly Newbury has been promoted to Director of Learning and Loyalty effective immediately. Newbury previously held the position of Business Development Director for the group’s media properties, including Luxury Travel Advisor and Travel Agent.

“As technology continues to pave the way for more intuitive, ongoing exchange between our core audience of travel buyers and sellers, our learning and loyalty platforms enter a new chapter of product innovation backed by high-touch servicing and an in depth understanding of our customers’ needs,” remarked John McMahon, executive vice president of Questex Travel Group. “Having witnessed Kimberly’s proven ability to provide suppliers with smarter solutions to reach travel advisors over the years, there is no better person to lead the Learning and Loyalty division. Her long-term vision of leveraging technology to drive smarter business among travel buyers and suppliers globally means our customers will benefit from the advanced technology and scalability tools we’ve provided at their disposal.”

Andi Washington
Andi Washington

Additionally, Questex Travel Group announced that Andi Washington joins the company as Director of Business Development for the Midwest region, covering both the company’s media properties as well as its Learning and Loyalty Division. Based in the Chicago area, Washington steps into the position as a seasoned travel industry professional with over a decade of sales and marketing leadership roles at Orbitz, LLC, Couples Resorts, Aurora Area Convention & Visitors Bureau and The Mark Travel Corporation. She is a highly accomplished, results-oriented sales and marketing executive with extensive experience in helping her past companies capture market share. Washington can be reached at [email protected] or 773.895.6662.


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“Adding Andi to our executive team and is another step to accelerating Questex Travel Group’s ability to execute on a number of key strategic growth initiatives,” added John McMahon, executive vice president of Questex Travel Group. “Andi’s sales leadership and her extensive travel industry knowledge will prove invaluable as we roll out market first innovation to continue to meet the needs of an expanding global client base.”   

Newbury joined Questex in 2003 and has worked in various leadership roles where she drove the development of the group's integrated media solutions. She was instrumental in launching Incentive Travel Exchange, Five Star Alliance, Luxury Travel Advisor,, Luxury Travel Advisor’s ULTRA Summit, as well as managed longstanding supplier relationships, including American Express, Starwood Hotels and Resorts and AMResorts to elevate supplier and agent engagement across print and digital media. In her most recent role, Questex Travel Group outperformed the market and its competitors. She is based in Chicago and can be reached at [email protected] or 312.233.2647.

Questex Travel Group’s Learning and Loyalty division, which includes Travel Agent University, delivers a customizable and reliable loyalty solution for suppliers of all sizes who demand a scalable and cost-effective rewards platform. Additionally, the turnkey service allows for seamless integration with existing redemption and tracking platforms to create a more collaborative program for improved agent adoption. In 2013, 57,524 graduates drove $189+ million in rewards bookings across a variety of Travel Agent University supplier courses.

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