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e-Learning
Silver Muse Specialist
Travel Agent University

The Silver Muse Specialist course is dedicated to educating you on all things related to Silversea’s new flagship, Silver Muse, which makes her debut in April 2017. With this ship, Silversea once again raises the bar in the ultra-luxury cruise travel market.

A small boutique ship with only 596 guests (less than 300 suites), Silver Muse boasts all-suite, all-balcony accommodations, making it the most intimate new ship in the ultra-luxury market.

e-Learning
Hawaii Destination Specialist
Travel Agent University

Fresh off a record-breaking year, Hawaii’s tourism will focus on the latest travel trends, from adventure to culinary tourism, to give visitors authentic cultural experiences with every Hawaiian vacation. Become a Hawaii Destination Specialist to stay on top of the latest tourism developments from one of the world’s most popular destinations.  Both existing and new graduates will benefit from a richer understanding of the six individual islands. In addition to learning insider tips and accessing customized sales tools, you’ll benefit from consumer referrals, up-to-date and robust marketing materials and ongoing rewards.  

e-Learning
StarwoodPro Preferred Guest
Travel Agent University

Manage your Starwood booking like a pro from one easy account that monitors your profit performance. Become a StarwoodPro to learn about Starwood's nine world-class brands via five educational modules. You’ll be able to virtually visit Starwood destinations and learn the power of story-selling to help your clients visualize their next vacation – so you work smarter, not harder. Plus, you’ll qualify for Starpoints rewards, redeemable for free nights and award flights, complimentary in-room Internet for your clients when you book at spg.com and real-time online commission tracking.

e-Learning
MSC Academy
Travel Agent University

MSC Cruises, headquartered in Geneva, Switzerland, is the largest privately held cruise line in the world – with a current fleet of 12 ultramodern ships – and the fastest growing, with an industry unprecedented 11 new next-generation ships planned by 2026.

In this course, we are going to discuss MSC Cruises - Yesterday, Today and Tomorrow. You'll learn how best to market MSC Cruises and you’ll get comprehensive marketing tools and financial incentives. You'll learn how to navigate the MSC Cruises websites and discover the advantages of using MSC Book - the online booking engine for agents - as well as be introduced to MSC’s sales and marketing structure.

e-Learning
Vancouver Specialist Program
Travel Agent University

Today, specialization is the key to success for many travel professionals in frontline sales. To help you excel and effectively sell one of the world's most spectacular destinations, Tourism Vancouver has designed the Vancouver Specialist Program, an interactive online training program that will provide you with the knowledge to increase your sales and deliver tailored itineraries for your clients.

The Vancouver Specialist Program is an educational tool designed to expand your knowledge of Vancouver and help you sell the destination more effectively. This program was designed to be intuitive, interactive and engaging. We believe learning should be interesting, fulfilling and fun – just like a visit to Vancouver.

Achieving a Vancouver Specialist designation means you will have even more confidence to promote and sell Vancouver. More importantly, your clients will really appreciate that the knowledge you have of the city will allow you to create a better travel experience for them.

When you earn accreditation as a Vancouver Specialist you will receive a Vancouver Specialist certificate in recognition of your qualification, as well as access to special benefits and sales resources to further enhance your ability to sell the destination to your clients. Vancouver Specialists are eligible for:

  • Access to an Experience Pass which provides complimentary admission for you and a guest to attractions and sightseeing activities for personal fam visits.
  • Access to industry rates for accommodation and additional sightseeing activities for personal fam visits.
  • Exclusive invitations to our Virtually Vancouver webinar series where you will receive updates on what’s happening in the city
  • Exclusive invitations for Vancouver fam opportunities
e-Learning
Barbados Elite Club
Travel Agent University

Tourists continue to put the Caribbean on the map in record numbers and Barbados in particular is experiencing a boom. For specialists, a membership in Barbados Elite Club means your earnings should reflect your expertise. So, you've taken the in-depth course, you've enjoyed "Preferred Agent" status on the official BTA website and you've logged your bookings in the rewards program for a chance to win $500 every month as well as a trip to Barbados. Oh, you haven't? Refresh your knowledge to maximize your membership benefits.

e-Learning
Palladium Specialist
Travel Agent University

In addition to upgrading several of its Caribbean properties, Palladium Hotels & Resorts is looking to enhance their relationship with agents. The Palladium Connect learning and loyalty program features targeted training, including a romance, spa and family course, with an emphasis on rewarding specialists. Become a Palladium Specialist to earn money simply by: graduating from three courses; booking one of Palladium’s 48 properties; inviting other agents to register with the program; and providing Palladium hotel reviews.

 

e-Learning
Costa Rica Specialist
Travel Agent University

Costa Rica is an ideal destination for your leisure clients who enjoy ecotourism and active vacations, as well as those that have an interest in cultural and historical attractions. The Costa Rica Specialist course will introduce you to the four regions of Costa Rica and the key attractions and activities available within them.

e-Learning
Raffles Hotels & Resorts
Travel Agent University

Raffles Hotels & Resorts operates its extraordinary collection of hotels by the credo: “True luxury is not just about what you do, it’s about how you feel.”  The renowned collection of hotels and resorts offers celebrated landmarks in celebrated locations around the world. Each exudes unparalleled residential charm and enchantment, while embracing the heartfelt service for which we are known.

Raffles caters to leisure and business travelers alike, who celebrate the finer things in life; we are consistently ranked among the world’s top-10 hotel brands in the annual Conde Nast Traveler Business Travel Awards.

As someone who has the responsibility of booking travel for others, you understand the importance of creating a seamless, efficient and satisfying experience, whether the travel is for business or leisure. Famous Agents is the industry’s most exciting travel agent education and rewards programme. Our members increase their earning power by staying up-to-date on all the latest news from Fairmont, Raffles and Swissotel locations worldwide. They also earn fabulous personal rewards and enjoy countless member-only benefits.

e-Learning
Multigeneration Travel Focus Series
Travel Agent Central

Navigating through the multigenerational travel niche can be a balancing act. Investigation, negotiation and good old-fashioned legwork all come into play when family dynamics are involved. But the rewards are handsome, as well. Read about multigenerational travel trends in the pages ahead.

e-Learning
Pure Grenada Specialist
Travel Agent University

The three islands of Grenada, Carriacou and Petite Martinique form one destination made of unspoiled natural beauty, warm friendly people and year-round tropical temperatures. Here is a place where clients can discover blue waters framed by both white and black sand beaches and inland adventures that include tropical rainforests, waterfalls, Sulphur Springs, and breathtaking views. When selling the destination, describe it to clients as PURE: Peaceful, Unadulterated, Rustic and Easy-going. Take the course today!

e-Learning
Jamaica Destination Weddings & Honeymoons Focus Series
Travel Agent Central

Jamaica abounds with colorful sites for weddings, proposals and other romantic adventures. East of Treasure Beach, Lovers Leap is a sheer 1,700-foot cliff overhanging the sea. Legend has it that during the days of enslavement two young lovers would meet secretly on the adjoining Yardley Chase Plantation. The owner wanted the woman for himself and arranged to have her lover sold. Not wanting to be separated, the two plunged together to their death.

Port Antonio’s “Blue Lagoon” is a small, secluded lagoon renowned for its vivid blue color. This makes for a “tropical paradise” setting for an intimate ceremony and can only be accessed via a narrow lane off the coast road or by boat.

Jamaica is also home to many gardens with colorful tropical flowers and lush greenery providing a beautiful wedding backdrop. A top pick is Shaw Park Gardens, high in the hills overlooking Ocho Rios with a panoramic view of the seaside town below.

In the pages ahead you’ll find more of what makes Jamaica a popular wedding and honeymoon destination, including accommodations news, adventures for couples to share and more.

e-Learning
FRHI Hotels & Resorts Specialist
Travel Agent University

FRHI Hotels & Resorts, a leader in the global hospitality industry, is also leading the way when it comes to rewarding its travel agent partners. The hotelier’s new Famous Agents program offers the opportunity for you to earn valuable rewards and enjoy countless member-only benefits from its three brands; Raffles, Fairmont, and Swissotel Hotel & Resorts. Click here to get started.

e-Learning
GHA Specialist
Travel Agent University

Global Hotel Alliance (GHA) must really care about making travel agents smarter. Becoming a GHA Specialist means gaining a wealth of knowledge on 500-plus leading hotels worldwide.

e-Learning
Jamaica Destination Weddings & Honeymoons Focus Series
Travel Agent Central

Jamaica abounds with colorful sites for weddings, proposals and other romantic adventures. East of Treasure Beach, Lovers Leap is a sheer 1,700-foot cliff overhanging the sea. Legend has it that during the days of enslavement two young lovers would meet secretly on the adjoining Yardley Chase Plantation. The owner wanted the woman for himself and arranged to have her lover sold. Not wanting to be separated, the two plunged together to their death.

Port Antonio’s “Blue Lagoon” is a small, secluded lagoon renowned for its vivid blue color. This makes for a “tropical paradise” setting for an intimate ceremony and can only be accessed via a narrow lane off the coast road or by boat.

Jamaica is also home to many gardens with colorful tropical flowers and lush greenery providing a beautiful wedding backdrop. A top pick is Shaw Park Gardens, high in the hills overlooking Ocho Rios with a panoramic view of the seaside town below.

In the pages ahead you’ll find more of what makes Jamaica a popular wedding and honeymoon destination, including accommodations news, adventures for couples to share and more.

e-Learning
Hawaii Adventure Focus Series
Travel Agent Central

Hawaii’s wealth of opportunities for hiking, biking, climbing and trekking (which are specified in the Portrait), as well as snorkeling, diving, camping, zip lining, helicopter touring and such, are surely contributing factors in its continuing popularity. Year after year, according to the Portrait, the state’s Neighbor Islands (primarily Maui, Kauai and Hawaii Island) generate the most interest among vacationers wishing to stay in the U.S., with Honolulu a close second. That trend has continued in 2017.

On the pages ahead are dozens of examples of activities in Hawaii for dedicated adventure seekers as well as active couples and families.

e-Learning
Caribbean Family Focus Series
Travel Agent Central

A sun-and-fun vacation in the Caribbean is certainly a great choice for a family getaway and the resort options are seemingly endless. That’s only half the equation, however. Every island in the region has a rich culture and history that begs to be explored and enjoyed. Read all about it in the Focus Series!

e-Learning
Las Vegas Focus Series
Travel Agent Central

Las Vegas Welcomed 42.9 million visitors in 2016, surpassing 2015’s recordsetting 42.3 million, according to the Las Vegas Convention and Visitors Authority (LVCVA). That total marks a third consecutive year of growth for the city, which got off to an even better start in 2017. January visitor volume was up 1.1 percent over January 2016, and the LVCVA is projecting another record year.

The destination also continues to enjoy industry-leading occupancy rates with an exceptionally large base of nearly 150,000 available rooms. That number keeps growing as well with new hotels and expansions to established properties. Here are some of the latest developments on that front.

e-Learning
Destination Weddings & Honeymoons Focus Series
Travel Agent Central

Destination weddings continue to grow in popularity, with new trends emerging on a regular basis. We asked a number of destination wedding pros to share their latest observations, hot tips and sales advice about this dynamic niche. Read the focus series to learn more

e-Learning
London Focus Series
Travel Agent Central

With more than 56 million overnight stays in 2016, London has set a new visitation record. The milestone also means that in 2016, London drew more overnights than any other city in Europe, according to new research from the city’s destination marketing organization, London & Partners. European Cities Marketing reports there were over 41 million overnight stays from international tourists last year –– an increase of 7 percent over 2015.

London’s enduring popularity has its roots in Britain’s many centuries of rich traditions and colorful heritage — Buckingham Palace, Westminster Abbey, and all things royal are perennial must-see attractions, to be sure — but pop culture and recent history have served to enhance and broaden the city’s appeal. Here are some current and upcoming happenings that celebrate the timely and timeless aspects of London.

e-Learning
Hawaii Family Focus Series
Travel Agent Central

Here are some of the latest developments and offers that should be of interest to families planning a vacation in The Aloha State.

e-Learning
UAE Focus Series
Travel Agent Central

With Dubai and Abu Dhabi leading the way, the United Arab Emirates continues to grow and evolve beyond its business travel-oriented origins into a bucket-list leisure destination. According to MMGY Global’s 2017 Portrait of American Travelers, Dubai is drawing the most interest among Middle East destinations — read about how that interest has doubled over the past five years.