Archives

e-Learning
MGM Resorts International Specialist
Travel Agent University

What do a lot of the frequented hotels on the Las Vegas Strip have in common (besides fanfare)? From ARIA to Vdara to Delano, 13 top Las Vegas properties are a part of the MGM Resorts International hospitality group and you can specialize in them all in under 30 minutes. When you become a MGM Resorts International Master Specialist, you will instantly qualify for exclusive rewards, like a chance to win a two-night stay and a $250 resort credit. Your VIPs become Vegas VIPs with ongoing communication and up-to-the minute information on all 13 MGM properties.

e-Learning
Costa Rica Meeting Specialist
Meeting University

Costa Rica is an excellent choice for all your meeting, incentive, conference and event needs. In addition to high quality hotels and venues, including a new convention center in 2018, Costa Rica is a fascinating destination that will excite meeting attendees. We are recognized for our dedication to the conservation and protection of our natural resources, of which we offer a remarkable amount of biodiversity and protected national parkland.

e-Learning
Swissôtel Hotels & Resorts
Travel Agent University

Swissôtel Hotels & Resorts started in Switzerland, a small country known for big mountains and equally high standards of living. These standards have inspired the brand to make quality of life our promise to our guests. Quality of life can mean different things to different people. For some, it’s spending time with family and friends. For others, it’s having easy access to a place of relaxation. However you define it, we hope the contemporary Swiss style and locally inspired flair at our high-end (but not always high-altitude) hotels keeps you returning again and again.

We look forward to welcoming you to Swissôtel, where quality of life comes first.

As someone who has the responsibility of booking travel for others, you understand the importance of creating a seamless, efficient and satisfying experience, whether the travel is for business or leisure. Famous Agents is the industry’s most exciting travel agent education and rewards programme. Our members increase their earning power by staying up-to-date on all the latest news from Fairmont, Raffles and Swissotel locations worldwide. They also earn fabulous personal rewards and enjoy countless member-only benefits.

e-Learning
Caymankind Specialist
Travel Agent University

Sure, your clients have been to the Caribbean and most likely, with their entire family in tow. But there is a reason why families frequent an area whose beauty is matched only by its bounty of attractions. One destination in particular, Cayman Islands, speaks directly to the prominent role that kids play in the vacation decision-making process by checking all the boxes. A range of full-service, family-friendly accommodations - check. Snorkeling, swimming and children's programs - check. Children's menus and delicious non-kid dining - check. Happy kids and even happier adults - check. Learn more to sell more.

e-Learning
Shangri-La Specialist
Travel Agent University

We don't have to tell you that today's affluent travelers are interested in authentic experiences. The more exotic and uncharted, the better. First comes fascination followed by luxury hotel developers and validated by travel editors' picturesque prose. Sri Lanka fits the "emerging luxury destination" paradigm to a tee, complete with Lonely Planet "Dream Trips" and Robb Report's "Top Destinations for 2016" write-ups and Shangri-La property openings.  Become a Shangri-La Specialist to prepare for those inevitable Sri Lanka requests and for a chance to win a $100 gift card.

e-Learning
Silver Muse Specialist
Travel Agent University

The Silver Muse Specialist course is dedicated to educating you on all things related to Silversea’s new flagship, Silver Muse, which makes her debut in April 2017. With this ship, Silversea once again raises the bar in the ultra-luxury cruise travel market.

A small boutique ship with only 596 guests (less than 300 suites), Silver Muse boasts all-suite, all-balcony accommodations, making it the most intimate new ship in the ultra-luxury market.

e-Learning
Hawaii Destination Specialist
Travel Agent University

Fresh off a record-breaking year, Hawaii’s tourism will focus on the latest travel trends, from adventure to culinary tourism, to give visitors authentic cultural experiences with every Hawaiian vacation. Become a Hawaii Destination Specialist to stay on top of the latest tourism developments from one of the world’s most popular destinations.  Both existing and new graduates will benefit from a richer understanding of the six individual islands. In addition to learning insider tips and accessing customized sales tools, you’ll benefit from consumer referrals, up-to-date and robust marketing materials and ongoing rewards.  

e-Learning
StarwoodPro Preferred Guest
Travel Agent University

Manage your Starwood booking like a pro from one easy account that monitors your profit performance. Become a StarwoodPro to learn about Starwood's nine world-class brands via five educational modules. You’ll be able to virtually visit Starwood destinations and learn the power of story-selling to help your clients visualize their next vacation – so you work smarter, not harder. Plus, you’ll qualify for Starpoints rewards, redeemable for free nights and award flights, complimentary in-room Internet for your clients when you book at spg.com and real-time online commission tracking.

e-Learning
MSC Academy
Travel Agent University

MSC Cruises, headquartered in Geneva, Switzerland, is the largest privately held cruise line in the world – with a current fleet of 12 ultramodern ships – and the fastest growing, with an industry unprecedented 11 new next-generation ships planned by 2026.

In this course, we are going to discuss MSC Cruises - Yesterday, Today and Tomorrow. You'll learn how best to market MSC Cruises and you’ll get comprehensive marketing tools and financial incentives. You'll learn how to navigate the MSC Cruises websites and discover the advantages of using MSC Book - the online booking engine for agents - as well as be introduced to MSC’s sales and marketing structure.

e-Learning
Adventure Cruise Learning Burst
Travel Agent University

Today’s cruise travelers aren’t playing shuffleboard all day, stuffing themselves at the midnight buffet or dressing in formal attire every night. Over the decades, guests have evolved in both their personal interests and mindset. Learn more about adventure cruising today!

e-Learning
Wyndham Wise
Travel Agent University

Welcome to the Wyndham Wise training course. We didn’t grow to 8,100+ hotels across 78 countries without our valued partners—like you.  In this course, you’ll gain actionable insight on how to sell more to key market segments.
You’ll graduate a Wyndham Sage, earn 2 CEU credits from the Travel Institute and be entered to win a $50 gift card.

e-Learning
Pure Grenada Specialist
Travel Agent University

The three islands of Grenada, Carriacou and Petite Martinique form one destination made of unspoiled natural beauty, warm friendly people and year-round tropical temperatures. Here is a place where clients can discover blue waters framed by both white and black sand beaches and inland adventures that include tropical rainforests, waterfalls, Sulphur Springs, and breathtaking views. When selling the destination, describe it to clients as PURE: Peaceful, Unadulterated, Rustic and Easy-going. Take the course today!

e-Learning
FRHI Hotels & Resorts Specialist
Travel Agent University

FRHI Hotels & Resorts, a leader in the global hospitality industry, is also leading the way when it comes to rewarding its travel agent partners. The hotelier’s new Famous Agents program offers the opportunity for you to earn valuable rewards and enjoy countless member-only benefits from its three brands; Raffles, Fairmont, and Swissotel Hotel & Resorts. Click here to get started.

e-Learning
GHA Specialist
Travel Agent University

Global Hotel Alliance (GHA) must really care about making travel agents smarter. Becoming a GHA Specialist means gaining a wealth of knowledge on 500-plus leading hotels worldwide.

e-Learning
Hawaii Adventure Focus Series
Travel Agent Central

Hawaii’s wealth of opportunities for hiking, biking, climbing and trekking (which are specified in the Portrait), as well as snorkeling, diving, camping, zip lining, helicopter touring and such, are surely contributing factors in its continuing popularity. Year after year, according to the Portrait, the state’s Neighbor Islands (primarily Maui, Kauai and Hawaii Island) generate the most interest among vacationers wishing to stay in the U.S., with Honolulu a close second. That trend has continued in 2017.

On the pages ahead are dozens of examples of activities in Hawaii for dedicated adventure seekers as well as active couples and families.

e-Learning
Caribbean Family Focus Series
Travel Agent Central

A sun-and-fun vacation in the Caribbean is certainly a great choice for a family getaway and the resort options are seemingly endless. That’s only half the equation, however. Every island in the region has a rich culture and history that begs to be explored and enjoyed. Read all about it in the Focus Series!

e-Learning
Destination Weddings & Honeymoons Focus Series
Travel Agent Central

Destination weddings continue to grow in popularity, with new trends emerging on a regular basis. We asked a number of destination wedding pros to share their latest observations, hot tips and sales advice about this dynamic niche. Read the focus series to learn more

e-Learning
Las Vegas Focus Series
Travel Agent Central

Las Vegas Welcomed 42.9 million visitors in 2016, surpassing 2015’s recordsetting 42.3 million, according to the Las Vegas Convention and Visitors Authority (LVCVA). That total marks a third consecutive year of growth for the city, which got off to an even better start in 2017. January visitor volume was up 1.1 percent over January 2016, and the LVCVA is projecting another record year.

The destination also continues to enjoy industry-leading occupancy rates with an exceptionally large base of nearly 150,000 available rooms. That number keeps growing as well with new hotels and expansions to established properties. Here are some of the latest developments on that front.

e-Learning
London Focus Series
Travel Agent Central

With more than 56 million overnight stays in 2016, London has set a new visitation record. The milestone also means that in 2016, London drew more overnights than any other city in Europe, according to new research from the city’s destination marketing organization, London & Partners. European Cities Marketing reports there were over 41 million overnight stays from international tourists last year –– an increase of 7 percent over 2015.

London’s enduring popularity has its roots in Britain’s many centuries of rich traditions and colorful heritage — Buckingham Palace, Westminster Abbey, and all things royal are perennial must-see attractions, to be sure — but pop culture and recent history have served to enhance and broaden the city’s appeal. Here are some current and upcoming happenings that celebrate the timely and timeless aspects of London.

e-Learning
Hawaii Family Focus Series
Travel Agent Central

Here are some of the latest developments and offers that should be of interest to families planning a vacation in The Aloha State.