AAA Steps Up Res Technology

AAA Travel Services is upgrading its booking engine for more than 8,000 AAA agents in the U.S. and Canada. Using "Web Agents," an aggregation tool created by Fetch Technologies, agents can search and extract real-time data from as many as 100 different sites. The tool also automatically replicates customer information from the AAA travel agent portal for each new booking, with customer data then propagated into availability and pricing queries for the web sites accessed by the agent's search. Visit www.aaa.com. (JM)