After American Express agreed to sell 12 travel service offices to Altour back in October, Altour American Express will reopen this week (July 22) in New York on Broadway at Thames. The announcement comes on the heels of the relationship between AmEx and Altour, which was forged last April when Altour was selected as the official and exclusive provider of services for all American Express U.S. Representative Travel Network Agency Members. In exchange, Altour was invited to become a member of the U.S. Representative Travel Network, where member agencies will be able to leverage Altour’s proprietary travel services to increase their leisure and corporate sales.
Altour American Express offers foreign currency exchange, travel insurance, a client referral program as well as the services of a 24-hour, 365-day Travel Service Center to assist clients anywhere in the world. The reopening celebration will feature special offers and discounts on travel and cruise packages.
Among the benefits Altour American Express offers clients includes: discounted cruise rates, shipboard
credits, stateroom upgrades and prepaid gratuities; discounted car and hotel rates, food and beverage credits and exclusive resort credits; special hotel rates, upgraded room categories and exclusive amenities.
The offices Altour acquired are geographically spread throughout the United States, from New York to California and from Illinois to Texas. "I am pleased that these travel offices will remain a critical part of our extended network through Altour, allowing us to continue serving customers with the American Express brand and benefits," said Ellen Bettridge, vice president, American Express Retail Travel Network, at the time. "With the sale of these travel offices to an established partner, we will maintain a broad network presence in key markets and refocus investments in the travel service offices we continue to own."