Amadeus has formed a new, dedicated team to serve the needs of travel management companies, multinational agencies and online travel agencies in the U.S., Canada and Latin America. The company said the move is proof of its increasing focus and commitment to the Americas region.
To lead the effort, Amadeus has appointed 20-year IBM veteran, Dwayne Ingram, as executive vice president for the Amadeus Multinational Customer Group serving the Americas.
Ingram and his team will be responsible for select, large travel management companies, multinational agencies and online travel agencies across the region. Based out of Amadeus' Chicago center, Ingram will be responsible for leading sales, account management and travel technology efforts in tandem with the company's existing local commercial organizations.
A significant joint effort between Amadeus' global and regional teams, Ingram will be an integral part of a leadership team headed by Gillian Gibson, global vice president of Amadeus' Multinational Customer Group worldwide, and Kay Urban, president and CEO of Amadeus North America.
"This marks a tremendous long-term investment and Amadeus' ongoing commitment and presence in the region," said Gibson. "Our focus will be on developing and delivering next generation IT services and solutions to corporate and online customers that go well beyond 'traditional' distribution offerings."
Urban said, "Dwayne brings a successful track record and tremendous experience in both travel and technology. With Dwayne and his team in place, we have the right combination of technology, people and vision to optimally serve the marketplace."
Urban added that Ingram's broad experience in understanding and serving multinational customers would be pivotal to Amadeus' development of this growing market segment in the Americas.
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