Cruise Planners was named American Express Travel’s Representative Travel Agency of the Year for 2010 during its annual American Express U.S. Representative Network Conference in Phoenix.
Every year the honor is given to the travel agency that best represents the American Express Travel brand in customer advocacy, business development and innovation. Michelle Fee, CEO and co-founder of Cruise Planners, accepted the award from Ellen Bettridge, vice president of the American Express U.S. Retail Travel Network, during a special presentation at the conference.
“Cruise Planners continues to impress us with its forward thinking, ground-breaking technology and marketing initiatives, and unique shared-success model,” said Bettridge. “The company is extremely deserving of the Representative Travel Agency of the Year award, and we are fortunate to have Cruise Planners as a part of our distinguished Network.”
“To be recognized as agency of the year by American Express is an absolute honor for us because that is the goal of each home-based agent across the U.S. ¬ to be a travel specialist that the consumer can trust and depend on when it comes to creating their perfect getaway,” said Fee. “We are proud of this award and look forward to another successful year of partnership with American Express.”
Cruise Planners has a long-standing reputation in the travel industry as one of the top-producing travel and cruise tour agencies worldwide. The company has been a part of the American Express Travel Representative Network for more than five years and is supported by a network of home-based travel professionals.
Cruise Planners ranks among the largest home-based travel agent network in the cruise industry with more than 700 franchise owners across the country.