Sabre and American Express announced an agreement to provide a more personal travel experience for American Express Global Business Travel clients through TripCase, Sabre’s mobile travel app.
With the agreement, travelers from American Express clients can receive real-time flight updates and live, automatic syncing of itinerary information from American Express to the TripCase app.
Because TripCase knows where the traveler is in the trip, American Express Corporate Cardmembers also receive relevant in-app messages about Card benefits and deals, such as airport lounge access and in-flight Wi-F, Sabre said.
“Travelers today want – and expect – personalized service and offers while on the road,” said John Samuel, senior vice president, Sabre Traveler Solutions. “This integration delivers that to Amex customers with better, faster and more relevant information.”
Whether an American Express Business Traveler books business trips online or on the phone, the reservation is automatically updated and reflected accurately within the TripCase app and website. In addition, the integration makes it simple for business travelers to react to any last-minute changes.
“We continually look for ways to make travel easier and safer for our corporate customers,” said Kim Goodman, president of Global Business Travel for American Express. “Syncing with TripCase allows us to deliver the best possible experience for our travelers."
American Express customers will also have click-to-call access to an American Express Business Travel expert via TripCase. A customer’s specific American Express service number is also incorporated into TripCase’s list of critical phone numbers, for easy access.