ASTA Releases Session Lineup for Global Convention 2016

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The American Society of Travel Agents (ASTA) has released its lineup of key sessions for its Global Convention 2016, which will take place at Reno Tahoe September 25 - 28. 

In addition to a keynote address by Captain “Sully” Sullenberger, the event will offer sessions on a variety of issues. Highlights include:

Duty of care – what are your responsibilities when it comes to safety and security? 
Your value proposition: the value of using you 
Overtime and independent contractor regulations – oh dear 
Sharpen your marketing and sales skills 
Upping your game - leading your team to greatness 
Stellar customer service - when the best can be better 
Social media: the good, the bad and the ugly 
Distribution: movers, shakers and upstarts - predicting the future 
Combatting fraud: the credit card evolution 
Are baby boomers still an untapped opportunity? 
Implications from the short-term rental and the peer-to-peer markets 
TSA PreCheck: vision for the future and what you need to know about it


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