ASTA Releases Session Lineup for Global Convention 2016

Photo by

The American Society of Travel Agents (ASTA) has released its lineup of key sessions for its Global Convention 2016, which will take place at Reno Tahoe September 25 - 28. 

In addition to a keynote address by Captain “Sully” Sullenberger, the event will offer sessions on a variety of issues. Highlights include:

Duty of care – what are your responsibilities when it comes to safety and security? 
Your value proposition: the value of using you 
Overtime and independent contractor regulations – oh dear 
Sharpen your marketing and sales skills 
Upping your game - leading your team to greatness 
Stellar customer service - when the best can be better 
Social media: the good, the bad and the ugly 
Distribution: movers, shakers and upstarts - predicting the future 
Combatting fraud: the credit card evolution 
Are baby boomers still an untapped opportunity? 
Implications from the short-term rental and the peer-to-peer markets 
TSA PreCheck: vision for the future and what you need to know about it