CCRA Acquires OSSN and TRUE Coding System

handshakeCCRA Travel Solutions has announced the acquisition of the Outside Sales and Support Network (OSSN) and Travel Retailer Universal Enumeration Systems, Inc. (TRUE Coding System). 

Each entity will continue to be run separately and these entities will become wholly owned subsidiaries of CCRA, CCRA said. Founders of OSSN and TRUE, Gary and Melody Fee, will remain in their roles as president and vice president, respectively, and will report to Peter E. Pincus, chief commercial officer of CCRA.

“We welcome with great anticipation the addition of OSSN and TRUE to the CCRA Travel Solutions family, as this continues to demonstrate our commitment to the growing independent agent and home-based agency segment of our industry,” said Dic Marxen, president and CEO of CCRA. “This acquisition is a critical element in our strategic efforts to expand our service offerings to a global network of agents and suppliers.”

Gary Fee, president of OSSN and TRUE said, “While we have considered opportunities for OSSN and TRUE to partner our strengths with other organizations in past years, we felt that CCRA was the natural fit. OSSN will continue to be strong at its US Chapter level, with over 75 active chapters. In addition, the TRUE Coding System will become available to agencies around the globe. This very important expansion will solve a very real challenge among international travel agencies who are faced with the lack of recognition by their industry suppliers. The companies are perfect complements to each other’s competencies. By combining the resources of our organizations we can continue to expand our products and services and reach our audiences even more effectively.”

“It’s business as usual, with a brand new reach across continents,” said OSSN vice president, Melody Fee.” “We have always wanted to reach a global community of agents, and having CCRA at the helm gives us the resources to meet the demands of a worldwide audience of agents, while still focusing also on the needs of our growing US agency community.”

OSSN / TRUE is now the fifth business unit within CCRA. The company is comprised of CCRA Call Center Solutions, CCRA Global Business Development, CCRA Hotel Partner Solutions, CCRA Air Partner Solutions, and now, OSSN/TRUE.