Cruise Lines International Association (CLIA) is taking its training on the road again this summer as TrainingFest, a two-day seminar program and trade show, visits 12 cities across the U.S. and Canada. Agents to earn up to 70 credits toward CLIA Certification by choosing up to four of eight seminars offered during the two-day period.
New this year will be “Who Are You? An Exploration of Your Abilities, Skills and Strengths,” and “Delivering Great Customer Service.” Other topics include: “Cruise Vacations – An Introduction,” “Principles of Professional Selling,” “Selling to Special Interests,” “Building a Smart Business Plan,” “Power Selling Techniques,” and “Cruising – The Ultimate Incentive.”
“Certified Cruise Counsellors tell us that Certification increased their sales productivity by as much as 261 percent,” said Terry Dale, CLIA’s president and CEO. “By taking TrainingFest to cities where a maximum number of agents can participate, we are providing the opportunity for them to take great seminars and complete the CLIA Institute mandatory requirements for MCC Certification. Plus, agents can immerse themselves in all the fun of a special trade show and visit in person with CLIA member cruise line representatives.”
TrainingFest sessions are on Thursdays and Fridays from 9 a.m. to 4:30 p.m. Each seminar is approximately three hours. Trade show attendance at the end of the program is complimentary for all those participating in one or more seminar.
Cities visited this year will be include:
Houston, June 25-26
Toronto, July 9-10
San Francisco, July 16-17
Atlanta, July 23-24
Los Angeles/San Pedro, July 30-31
Boston/Woburn, August 6-7
Portland (OR), August 13-14
Washington DC/Arlington VA, August 20-21
Edmonton, August 27-28
Philadelphia, September 10-11
Las Vegas, September 17-18
Chicago/Rosemont, September 24-25.
TrainingFest is priced according to number of seminars taken, from $35 ($45 for non-CLIA agents) for one seminar to $95 ($105 for non-CLIA agents) for four seminars. Participation in the trade show only is $5 ($10 for non-CLIA agents). Payment can be by check or credit card. Agents may sign up for TrainingFest online, at www.cruising.org, or by phone or fax.