CruiseOne and Cruises Inc. report the appointment of Drew Daly to the position of general manager of network engagement and performance. Daly will oversee all agent-facing functions within CruiseOne and Cruises Inc., to include training, support services, marketing and business development.
“I am confident that having these functions under one umbrella will lead to greater synergies at headquarters and ultimately a better experience for our agent community,” said Debbie Fiorino, senior vice president of CruiseOne, Cruises Inc. and human resources for parent company World Travel Holdings.
Daly will report directly to Fiorino and will serve as the primary advocate for the company’s 900 CruiseOne franchise locations and network of Cruises Inc. independent vacation specialists.
Fiorino said: “We need to ensure we are optimally structured to service our loyal franchisees and independent vacation specialists. I am optimistic that these changes will have a tremendous impact on how we support them day to day.”
Daly’s appointment is effective immediately.