Ensemble Travel Group reports that Marc Jacobsen has joined the group as senior director of information technology for its 850 member agencies in the U.S. and Canada. Jacobsen will be responsible for creating a long-term technology vision and strategy that support internal needs as well as those of members and Ensemble’s network of travel partners.
He will work closely with other Ensemble departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all end-users, Ensemble says. In addition, Jacobsen and his team will implement enhancements to the organization’s Client Sites (Ensemble-developed and hosted consumer website for member agencies), internal agent portal, and social media platforms.
“Marc has a long history of managing IT and product management teams,” said Libbie Rice, co-president, Ensemble Travel Group. “Most recently he was with Wyndham Hotels and was responsible for the development and implementation of B2B and B2C web and mobile applications. He has a strong background in creating detailed product vision and roadmaps, which will be a huge asset to Ensemble.”
In addition to his most recent position at Wyndham, Jacobsen’s professional career spans nearly 20 years in the lodging and technology side of the travel business. Management posts have included director of product management for InnLink, LLC; senior product manager for Trust.WizCom (a division of Travelport); and global reservations and distribution capacities for Hilton Hotels Corporation and Nikko Hotels International.
Jacobsen will be based at Ensemble Travel Group’s New York office where other members of the North American technology team are based.