In response to the recent news relating to cruise safety, The Travel Institute reports scheduling a webinar on February 3 entitled Expecting the Unexpected - Travel Safety 101 for Travel Agents. This timely 60-minute webinar is being created and delivered by author and trainer, Steve Crowhurst.
The webinar will focus on agents’ obligations and liabilities and how they can quickly embed a safety program into their customer service model, the Institue says. Crowhurst will also explain how to prepare a handout to include basic distress signals a traveler should know as well as list survival apps available for iPhones and Smart Phones. Attendees will receive a Travel Safety workbook prior to the webinar that will serve as their guide.
“This is an especially important time for travel agents to know how to prepare their customers for all eventualities when making their travel plans as well as to be informed about their own liabilities,” says Patty Noonan, director of sales for The Travel Institute.
Travel Institute members can register for $25 and non members pay $45. Participation in this webinar will be limited to the first 100 registrants. The webinar will be recorded and available for purchase after the event.
For more information and to register visit http://thetravelinstitute.com/training-resources/webinars.