Travelport GDS won a Stevie Award for “Information Technology Team of the Year” in The 2009 American Business Awards. Travelport was recognized for the migration of the company’s Galileo and Apollo systems from Denver to Atlanta last September.
The migration was a large and complex effort involving hundreds of Travelport employees across 36 countries yet has exceeded expectations, delivering a 50 percent improvement in system response time for key applications. Despite its complexity, the shift from Denver to Atlanta was made with less than 20 minutes of downtime for all customers including major airlines and travel agency customers. The Atlanta facility features an industry-leading technology platform in terms of functionality, performance, reliability and security to the benefit of all Travelport customers – Worldspan, Galileo, Apollo and several major airlines
Travelport technology executives Terri Nicholls, vice president of service management, and Kelly Higgins, vice president of betwork and e-commerce, were on hand at the presentation ceremony to accept the award on behalf of the company. The migration was overseen by Travelport’s chief technology officer David Lauderdale and vice president Tim Dolezal.
The Atlanta data center now runs three GDSs as well as the host reservation systems of several major airlines with a peak message rate of more than 29,000 peak messages per second and over 1.5 billion messages per day.
“We are delighted to receive the Stevie Award as recognition for the truly outstanding efforts of the Travelport GDS teams who pulled together to plan and execute this huge exercise with military precision,” stated Gordon Wilson, president and CEO, Travelport GDS. “With the migration, we now have a world-class data center in Atlanta serving all of Travelport GDS and the airline customers who count on us for some of their most important services. As a result of this migration, our customers enjoy improved efficiency and reliability, as well as the advantages of the technology, products and services that Travelport can deliver through a world class data centre facility with state-of-the-art equipment."