Travelport reports the launch of Travelport Mobile Agent in the United States and Canada. Travelport-connected agents using either the Apollo or Worldspan GDS platforms are now able to download Travelport Mobile Agent to access and modify bookings on-the-go via their iPad, iPhone, iPod Touch or Android devices.
Travelport Mobile Agent has been successfully deployed across the globe and has been downloaded more than 21,000 times since its initial launch in October 2011, Travelport says.
Montreal-based travel agent Sarita Sawhney, vice president, Voyages Cortravco recommends Travelport Mobile Agent: “I've used Travelport Mobile Agent on my iPad and it is a great tool to have, especially if you are a service-oriented agent who would want to be out of your office at any given time to service your clients. It is an application where you can log in and have the same experience as being at your desk in front of your GDS, accessing your own files at any given time. It’s easy to pull up PNRs to make a reservation, to do a ticket exchange, and it is the most amazing product out there today for me as an agency owner and agent being in the business for 22 years.”
Scott Hyden, Travelport’s managing director, The Americas, says “Travelport Mobile Agent is an incredibly useful tool for travel agencies and their travel agents that want to be competitive in a 24/7 industry, where immediate response and customer service are a must for business success. We have had so much success with this solution in other regions and I have no doubt that this application will be just as successful here, where mobile technology adoption is one of the highest in the world.”
Travelport Mobile Agent was developed by TTS - Travel Technology & Solutions, and is one of the first products to be made available globally as a result of the Travelport Developer Network, an initiative driven by Travelport.