Travel Agent was recently on hand in Orlando to moderate a panel of travel industry executives. The event, which was hosted by the Orlando/Orange County Convention Visitors Bureau, included an impressive lineup:
Mark H. Brown, executive vice president, AAA Travel; David Pavelko, head of industry, Travel, Eastern Region, Google; Jack Horne, vice president of sales, Hyatt Hotels & Resorts; Mike Pusateri, president and CEO, Vantage Strategy Consulting; Doug Shifflet, chairman & CEO, DK Shifflet and Gary Sain: president & CEO of the Orlando/Orange County Convention Visitors Bureau.
In this first part of a three-part series of roundtable discussions, the executives discuss social media and how it is affecting the industry.
Hear their insight in the video clip below: