Colleen Anthony, 27
Ann Arbor, MI
When Colleen Anthony of Conlin Travel needed to plan a trip for a client who wanted to see as much of Europe possible in a very short amount of time, she devised an itinerary that took him to Serbia, Spain, France, England, Ireland, and Iceland in 10 days. “Many flights, transfers and hotels later, he returned extremely satisfied,” she reports.
Anthony is proud to be a recipient of Conlin Travel’s annual “Attitude is Everything” Award. “The criteria for choosing the recipient includes someone who has a relentless pursuit of the truth, treats everyone fairly, never takes themselves too seriously, and has more energy than the Energizer Bunny. I was thrilled to receive this award,” she says.
Besides creating dream trips for clients, Anthony manages the 11 leisure travel advisors in the office. “My role is to encourage and support our advisors and ensure they have the tools and training needed to be successful,” she says.
Most recently, the agency has been working to increase inclusions in its service package, so all their guests feel like VIPs. They’ve been selling U.S. destinations and experiences, including Canyon Ranch, a Backroads tours through Napa Valley, and private guided tours through the National Parks. Coming up, Anthony has clients traveling all-inclusives in the Cancun/Riviera Maya area. “It is one of the only destinations that is open to Americans, does not require a COVID test, and is easily accessible from the Midwest. Most of these clients are between the ages of 25 and 50,” Anthony tells us.