Courtney Bailey, 29
Being a travel advisor was always in Courtney Bailey’s DNA. Both of her parents were travel agents, so by the time she was old enough to drive, she was exposed to more travel adventures than many get to experience in their entire lifetime.
“It was in my blood to work in the travel industry,” says Bailey. “However, I wanted to get experience in other industries to broaden my horizons, so out of college I worked for Hershey Foods in sales, prior to joining Travel Time.”
Now, Bailey is the client relations director at her company, leading a team of 15 full-time corporate travel agents who plan and execute travel for 250 companies throughout the country, generating roughly $23 million in sales.
In the five years that she has been with Travel Time, she helped the 68-year-old company grow its corporate sales by 30 percent. This allowed the agency to hire more staff and generate additional income to enable the company to attend more fam trips and share more bonuses with its employees.
“During her time here, she has not only mastered the industry, but does a fantastic job of representing Travel Time in front of our clients in the account management and field sales arena,” says Shaun Balani, CEO of Travel Time. “Her insightful questions have led us to make decisions that have proven very beneficial to our company. I see her as the embodiment of our future leaders in the country.”
Bailey attributes much of her success to Balani, who “has spent countless hours coaching me through sales techniques,” and agency EVP John Bailey, her father, who “gives me advice on a daily basis on how to best achieve my career goals.”