Take a deep breath and read about what Lisa Candiloro has done in the first nine months of 2016: she’s serviced more than 150 leisure clients across more than 120 vendors, submitting nearly 900 commissionable transactions worth more than $1.2 million in bookings for Plaza Travel. That didn’t keep her from traveling this year as she ventured to Japan, London, Paris, Kauai, Abu Dhabi and the Seychelles. She’s done all this, says her manager, Steve Orens, while being on call for her clients 24/7, seven days a week, and while maintaining a household with two children, two dogs and a working husband.
Specializing in entertainment travel, Hawaii, London and New York, Candiloro took in $1.8 million in sales last year. She’s been in the business for 30 years and says that developing a personal relationship with the assistant of her very first celebrity client was the best thing she’s ever done to expand her business. “Although this was not my intention, her referrals have allowed me to grow my business by three to four times of what it was,” Candiloro tells us.
While mum on who these celebrities are, Candiloro did share that her highest-profile A-lister reached out to her for a last-minute, very complex 30-day trip during peak summer travel time. His only concrete request? To take an Amazon river cruise; he asked Candiloro to fill in the rest of the itinerary, which went from Los Angeles to Peru to Bolivia to the Caribbean to New York, Croatia to Greece and back to Los Angeles. All told, she arranged seven one-way, first-class tickets to various countries, private guides and cars everywhere and even a one-night Airstream camping experience in Bolivia’s salt flats.
“More and more clients are looking for experiences and are open to suggestions regardless of budget,” Candiloro tells us of what she’s seeing in the marketplace.