VIP Vacations, Inc.
At a time when it’s crucial to get more young people into the industry, Ryan Doncsecz is a prime example to hold up. In 10 short years, he’s been recognized in Travel Agent Magazine’s “30 Under 30” issue, earned a CTA, become a “Thai the Knot” Thailand Wedding Specialist, AMResorts Master Agent and Disney Earmarked specialist, among other achievements.
With his Millennial perspective, he’s also much in demand for panels and advisory boards. He makes a point of noting nuances that will attract Millennials to certain suppliers and brands. He sees Iceland as a no-brainer for the Generation Y market, with its Instagram-worthy scenery, adventure experiences and reasonable flight options. He’s also a fan of the Zemi Beach House Resort in Anguilla.
If Doncsecz has developed a credo in his first decade in the business, it’s that quick response time is a make-or-break it rule.
“In an industry where the Internet plays a huge role, we as agents need to be readily available. If a blizzard causes a client to miss a flight, we need to work timely and overtime to get the job done,” he says.
For the past three years, Doncsecz has served as group manager at VIP Vacations, a Travelsavers agency.
“Through Ryan’s efforts, VIP’s group department [which manages more than 100 groups] has grown to be efficient, proficient and the key driving force in the company’s growth,” says agency owner Jennifer Doncsecz. “Ryan leads the VIP group team and has encouraged, mentored and trained new agents.”
Ask anyone who handles groups, and they’ll say that high school groups are notoriously challenging. Doncsecz has successfully created itineraries for such groups to Ireland, Walt Disney World, Washington DC, Boston and New York City.
“Many times, he also escorts these groups, which makes him a saint in my book,” says Jennifer Doncsecz.