Travis Wallace, 29
Prosperity Travel Service
It takes a special kind of travel agent to book a mother-daughter Disney vacation three weeks before departure with a limited budget and very specific amenities. But that’s just what Travis Wallace did through countless phone calls and e-mails. He even managed to snag perks for the clients, including early check-in, late checkout, and birthday decorations for the daughter.
In his three years as a travel consultant, Wallace has doubled his sales and has been awarded special perks and discounts by the Jamaica Tourist Board for booking more than three trips to the island in a calendar year. It probably didn’t hurt that he learned “key selling points for all-inclusive properties” from Tara Duncan, business development manager, Palace Resorts. He met Duncan on a fam trip in 2014 and, “We still communicate about travel business.”
As a Millennial himself, Wallace — whose elevator pitch, “travel in style,” is printed on his business cards — knows what young travelers want in a vacation. He says that modern accommodations (with Wi-Fi, smart TVs and contemporary furniture), adventurous excursions and authentic cultural events often top the list. And he should know — he’s had great success with the demographic at Prosperity Travel Service.
Theresa Fowler–Wallace, owner of the agency, an affiliate of Travel Professionals of Color, says that Wallace took the business to another level. She further adds that the under-30 clientele “was stagnated in this agency until we brought Travis on board to address this age group.”
One authentic experience he recommends, regardless of age, is The Pork Pit in downtown Montego Bay. “This [jerk] restaurant makes you feel like you are attending a barbecue in the backyard of a local Jamaican.”