Stat: Best-Performing Hotels for Guest Experience

Customer experience management solution provider Medallia has released a look at the top-performing hotel brands in terms of guest experience, based on an analysis of major guest review sites. 

Here's a breakdown of the report (click to enlarge):

Broken down by niche, the hotel brands with the best-rated experience were Park Hyatt, Omni and Outrigger

Source: Medallia Social Media Hotels Report

Read more on