WORLDHOTELS, the a Europe-based global group for independent hotels, recently added 23 environmental standards to its annual quality checks in an effort to encourage affiliate hotels to be more ecologically conscience in their everyday operations.
The new “green” standards now being assessed include the use of energy-efficient light bulbs, organic in-room bath amenities, towel and linen re-use programs, organic cleaning products, recycling bins in public and guestroom spaces, and serving organic and locally grown food products.
Annual quality tests measure the performance of all WORLDHOTELS’ properties and are conducted by IFH AG, a consulting company specializing in independent evaluations and the benchmarking of hotels’ quality performances worldwide. Anonymous “mystery shoppers” evaluate each property in up to 1,700 different categories on behalf of WORLDHOTELS and its “Performing Excellence Program.”
In addition to ecological standards, IFH AG also thoroughly assesses every detail from room furnishings and bathroom fittings to restaurant quality and spa amenities, as well as the staff’s service and personal skills. Introduced to WORLDHOTELS in 2006, the “Performing Excellence Program” guarantees that quality standards remain consistently high at all WORLDHOTELS’ properties.