ARC Makes Deeper Staff Cuts, Activates Disaster Hotline

The Airlines Reporting Corporation (ARC) isn’t immune to the challenges facing the airline industry and has announced a 3 percent reduction in staff.

ARC said its new operational cuts follow similar measures implemented in early March and reflect the industry’s “continued difficulty as evidenced in declining transaction volumes,” ARC said in a statement.

“Even as we continue to take difficult operational measures—and those involving our people truly are the most difficult decisions to make—ARC is doing so with the goal of being able to continue to deliver cost-effective services and innovative solutions to our customers,” said ARC president and CEO David Collins.

Airline-owned ARC said it had once again revised its financial plans for 2008 and taken a number of actions including the staff reduction in response to the rapidly changing economies of the air travel market.

In related news, ARC has set up a toll-free number to assist agents whose business has been affected by the Iowa floods. By calling ARC at 800-723-2721 agents can get help from a customer support representative. The representative can provide personal one-on-one assistance with report extensions, ticket stock orders, or any other applicable paperwork regarding the operational status of the location.

Airlines, travel agencies, corporate travel departments, railroads, and other travel supplier’s process $80 billion annually through ARC's world-class settlement system.


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