Hahn Air, a Germany-based regional carrier and technology firm, is expanding its commitment to travel agents and reports it will release several new services in 2011. The first is the launch of its "Your Rooster" service that will help agents with Agency Debit Memos (ADM).
To help solve the problem, Hahn Air said it decided to develop its own technical tools to protect travel agencies. To give immediate support to its partners, Hahn Air’s “Your Rooster” enables it to waive an ADM once a year which is related to HR-169 e-ticketing. The move builds on Hahn Air’s maxim: Your Ticketing Choice — Our Commitment 2011.
Hahn Air offers agents a ticketing platform (HR-169) for travel agents and suppliers. Since the beginning of June 2008, Hahn Air has moved to 100 percent e-ticketing. Hahn currently has more than 230 interline e-ticketing (IET) agreements with airlines.
“Travel agents are our consistently reliable partners who should not get punished for generating revenue. That is why it is our commitment to make this year all about our travel agents and to give them extraordinary support with services such as Your Rooster,” said Hans Nolte, president and CEO of Hahn Air.
Your Rooster is available to IATA agencies registered on www.hahnair.com and shows up on the “My Hahn Air” part of the website. Each IATA agency is entitled to draw “Your Rooster” once in 365 days, waiving one ADM based on previous revenue. Full terms and conditions are available at the site.
The title “Your Rooster” is associated with Hahn Air’s own company name, as “Hahn” means “Rooster” in German. Thus, “Rooster” is the official call sign of Hahn Air, the company notes. Moreover, the airline was named after the area where it was founded in 1994: the former military airbase Hahn that is now known as Frankfurt Hahn Airport. Besides operating as an IOSA-certified German IATA carrier, Hahn Air today also operates the industry’s leading universal E-Ticketing platform, the carrier said. Hahn Air says several more pro-agent services will follow in 2011.