The National Tour Association (NTA) applauded the recent actions taken by the Department of Transportation (DOT) to improve the air travel experience for consumers and again urged creation of an executive-level federal position to represent the travel industry.
“Air traffic delays not only inconvenience passengers, they hinder tour and travel packagers’ ability to provide travel itineraries that allow for maximum customer satisfaction,” the NTA said in a statement.
Travelers need consistency and predictability when they fly, the NTA said, citing a recent NTA survey of likely presidential primary voters in two key states. The survey showed that 85 percent of respondents said they believe it is important to develop and implement a newer air traffic control system.
Some 70 percent of those surveyed think it is possible to reduce wait times and still maintain the same level of security at airports. Additionally, these respondents said they believe that “government could do far more” to improve the travel process. Visit www.ntaonline.org.
“Air traffic delays not only inconvenience passengers, they hinder tour and travel packagers’ ability to provide travel itineraries that allow for maximum customer satisfaction,” the NTA said in a statement.
Travelers need consistency and predictability when they fly, the NTA said, citing a recent NTA survey of likely presidential primary voters in two key states. The survey showed that 85 percent of respondents said they believe it is important to develop and implement a newer air traffic control system.
Some 70 percent of those surveyed think it is possible to reduce wait times and still maintain the same level of security at airports. Additionally, these respondents said they believe that “government could do far more” to improve the travel process. Visit www.ntaonline.org.