United Airlines is making it easier for customers to power up phones, tablets, laptops and gaming devices before take-off or during a connection stopover. This month the airline began installing nearly 500 electronics charging stations in customer seating areas at many of the airports United serves.
First on United’s list is Chicago O’Hare International Airport, which will be outfitted with more than 110 of the new charging stations in Concourses B and C by the end of March. The airline also will begin installing the charging stations at its Houston, Los Angeles, Newark and Washington Dulles hubs in the coming weeks along with New York LaGuardia and Louis Armstrong International Airport in New Orleans.
“Our customers have told us they depend on their electronic devices to stay productive and connected at 35,000 feet and that requires a full battery,” said Jimmy Samartzis, United’s vice president of customer experience. “From installing charging stations to expanding access to in-seat power and Wi-Fi, United is working to deliver a more flyer-friendly travel experience for our customers.”'
Each of United’s new charging stations offers access to six, 110-volt power outlets and two USB ports, enabling customers to charge a range of electronic devices simultaneously. The new stations also feature a sleek design with a large “power outlet” icon and prominent United branding, helping customers quickly locate the units in gate areas.