United Airlines' new checked-baggage policies will generate $100 million in revenue, the carrier said Monday. For domestic travel beginning on or after May 5, United just began charging customers who purchase nonrefundable domestic economy tickets and do not have status in Mileage Plus or Star Alliance to check a second bag. The fee is $25; there is no charge for the first bag checked.
United's most frequent flyers-customers who have Premier status or higher in Mileage Plus, or Silver status or higher with Star Alliance-will continue to receive the benefit of checking two bags for free.
For all customers, the cost to check up to four additional pieces of luggage will be $100 per item. Previous charges ranged from $85 to $125 per bag. The cost to check items that require special handling because they are large, overweight or fragile will now be either $100 or $200, depending on the item.
"This change enables us to continue offering customers competitive fares, and it fits with our overall strategy to tailor our products and services around what our customers value most and are willing to pay for, as we have with our popular Economy Plus seating," said John Tague, executive vice president and chief revenue officer.
The new checked-luggage policies apply to flights within the U.S. and from the U.S. to Canada, San Juan and St. Thomas. Passengers may pay the service fees at airport check-in kiosks with a credit card or at check-in counters with a credit card, check or cash. Visit www.united.com/baggage. (GD)