Stat: Airlines’ Business Decisions Make Travelers Most Frustrated

A recent survey conducted by AAA Travel revealed that when it comes to travelers’ greatest preoccupations, business decisions made by airlines, ranked at the top of the list. The breakdown of air travel frustrations is as follows: added fees (27 percent), lack of leg room on planes (27 percent), flight delays and layovers (15 percent) and the airport security process (12 percent).

Source: AAA.com