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Starwood Launches New Hawaii and Caribbean ProLearning ToolsJanuary 13, 2011 By: George Dooley
Starwood Hotels & Resorts announced the launch of its fifth ProLearning module – Starwood Destinations. Now available at www.starwoodpro.com, the new course was developed to educate travel professionals about the islands of Hawaii and the Caribbean and the Starwood properties located in these regions.
The Hawaii module focuses on the four islands of Oahu, the Big Island, Maui and Kauai and the 11 Starwood resorts that call these islands home. The Caribbean module focuses on Aruba, the Bahamas, Puerto Rico, St. John and the Mexican Caribbean destination of Cancun and highlights the six Starwood Caribbean resorts in the region.
Each module can be explored one island at a time and travel professionals can return to their last completed section at any time. Certificates and a virtual concierge are provided for each module. These are the first of several destination selling modules that Starwood will debut this year.
“We developed the Starwood Destinations module to help our travel partners successfully sell key travel destinations by learning proven selling techniques designed to increase sales and help their clients make the best choices and have the best travel experience possible,” said Chris Austin, vice president of global retail leisure and luxury sales for Starwood.