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Story
Take a Break From Information Overload
By : Ruthanne Terrero - SEPTEMBER 07, 2010
Ruthanne Terrero tells agents to give their brain some rest from the constant barrage of technology and social media, reminding them that creating dream itineraries requires some imaginative time, too.
Story
Top 25 Agents of 2010
By : Jena Tesse Fox - AUGUST 27, 2010
We invited our readers to tell us why they were the top of their field. All had wonderful stories about their challenges and triumphs, making it very difficult for us to select just 25.
Story
When Poor Service Wrecks Your Best-Laid Sales Plan
By : Ruthanne Terrero - AUGUST 25, 2010
Ruthanne Terrero reminds agents that it's imperative that the first impression they have on interested clients is that they're knowledgeable and excited that they clients responded to a marketing message.
Story
Supply Is There, Now Create the Demand
By : John McMahon - JULY 20, 2010
John McMahon reminds agents that it's up to them to create demand for cruises now that there is a plentiful supply along with some generous support to sell them.
Story
Don’t Just Survive, Thrive!
By : Ruthanne Terrero - JULY 19, 2010
After attending several industry events and speaking with industry leaders, Ruthanne Terrero notes that a new ship launch and an inviting Europe have set the tone for an exciting period for travel.
Story
The Power of Destination Weddings: A Valuable Group Business
By : Jacqueline Johnson - JULY 13, 2010
Approximately 16 percent couples opt for a destination wedding—a 400 percent increase in the last 10 years—and different estimates put the market value between $3 billion and $5 billion.
Story
The Upside of the Downturn
By : Ruthanne Terrero - JULY 01, 2010
The goal for 2010 should be to forget about 2009 and to aspire to prior years for revenue goals, and to keep in mind basic selling techniques that allow you to meet a client’s needs and communicate them instantly and effectively.
Story
Building A New Bridge Between Traditional and Online Travel Agents
By : Ronnie Gurion - JUNE 29, 2010
EXCLUSIVE: Ronnie Gurion, president of Orbitz Worldwide Distribution, addresses the community about Orbitz for Agents program and the relationship between OTAs and traditional agents.
Story
What’s Your Success Mantra?
By : Ruthanne Terrero - JUNE 21, 2010
Revving up your business post recession could mean returning to your forte and diversifying the destinations you sell.
Story
Turning Lookers Into Bookers
By : Ruthanne Terrero - JUNE 10, 2010
Ruthanne Terrero reminds you that it's unlikely consumers are in your store or agency if they don't want something from you. Determine what they want to educate them on the wonderful things they didn't know they wanted.
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