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Air France, KLM Adopt Amadeus Technology

October 26, 2009 By: George Dooley

Amadeus announced that Air France and KLM Royal Dutch Airlines have signed a 10-year agreement for the implementation and operation of Amadeus Altéa Inventory by 2010. Both airlines will replace their legacy inventory systems with a single solution that will manage their 74.5 million passengers and more than 900,000 flights per year.

Amadeus Altéa Inventory is a critical component of the Altéa Suite and has been selected by more than 70 airlines around the world. Designed from the ground up using Service Oriented Architecture and the latest technology, it enables airlines to automate schedule management and re-accommodation, control availability using the most advanced revenue management techniques and offer customer-centric services such as intelligent group seating – taking into consideration a customer value parameter for differentiated services.

“Amadeus is delighted to work with Air France and KLM on their strategic consolidation project,” said Amadeus President and CEO, David Jones. “There is no doubt that the migration to Altéa Inventory system in a couple of months will be a major achievement for both airlines, allowing them to optimize their revenues as one. It has been a very enriching process to define the best solution to match their complex needs, and Amadeus is proud to work with such demanding clients who push us to stay at the forefront of innovation.”

Altéa Inventory will support Air France and KLM in their key objective of maximizing revenue from a single business operating two carrier codes. The two airlines will take this opportunity to align and optimize critical schedule management and revenue management processes, leveraging best practices from both sides, Amadeus said.

“The transition to a combined inventory system on the industry’s leading platform is strategic for the Air France – KLM Group,” said Pierre-Henri Gourgeon, Air France-KLM Group CEO. “Not only will we be achieving operational synergies, but also, thanks to the close integration of the Amadeus Altéa suite, Air France and KLM will benefit from full data synchronization at group level. The adoption of Altéa Inventory will dramatically improve the servicing of Air France and KLM customers traveling across our unique co-branded network.”

“In these turbulent times, every single improvement on the top line matters. Amadeus Altéa Inventory will bring us the dynamic inventory controls we need to exploit every opportunity to maximize revenue,” added Peter Hartman KLM President and CEO.


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