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Lufthansa Wins Best Transatlantic Airline Award

June 28, 2011 By: George Dooley Travel Agent


Lufthansa was named the Best Transatlantic Airline. // (c) 2011 Lufthansa

More than 18.8 million travelers from more than 100 countries have voted Lufthansa as the Best Transatlantic Airline in the customer product and service quality categories in the 2011 Skytrax World Airline Awards, the world’s largest passenger poll in the aviation industry. Furthermore SWISS, member of the Lufthansa Group, was named Best Airline Western Europe, with Lufthansa and Austrian Airlines rounding out the top three spots.

“Travelers flying between the Americas and Europe have acknowledged Lufthansa’s high-quality service as the best in its class. This award demonstrates our customers’ appreciation and recognition of our efforts to provide premium service at a consistently high level,” said Jürgen Siebenrock, Vice President The Americas.  “We are continuing to invest in dedicated products and services for our customers around the world, such as the launch of the Airbus A380, renovated lounges and new cabin interiors in all classes,” he added.

As one of Europe’s leading network carriers across the Atlantic, Lufthansa serves 21 destinations in North America (17 in the United States and four in Canada), the backbone of Lufthansa’s longhaul operations. On routes across the North Atlantic, Lufthansa has re-introduced FlyNet, a broadband wireless internet connection onboard. By the end of this year the service will be available on the majority of all intercontinental flights.

Lufthansa serves six destinations in South America. In October 2010, Lufthansa began five weekly flights from Frankfurt to Bogotá operated by an Airbus A340. The latest South American addition to Lufthansa’s network will be Rio de Janeiro with a new non-stop service from Frankfurt, launching on 30 October 2011. Flights to Brazil’s second-largest city, after Sao Paolo, will be operated five times weekly with an Airbus A340.


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About the Author

George Dooley
George Dooley, Travel Agent’s senior contributing editor covering retail and technology, has a long-standing reputation as one of the top travel industry journalists. He notes...

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By George Dooley | June 28, 2011
The airline wins in customer product and service quality categories and sister brand SWISS wins Best Airline in Western Europe.