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Passport Online Inc. Expands Tandem ReachAugust 2, 2011 By: George Dooley Travel Agent
Passport Online Inc., the emarketing and ecommerce solutions company for leisure travel agents and suppliers, reports it has expanded the reach of its Tandem consumer and travel agent cruise booking engine. Among the new accounts, Passport has implemented the Tandem booking engine for Cruise Holidays, SatoTravel and CWT Vacations.
Tandem is already the primary agent cruise booking engine for the American Express Representative Network, as well as dozens of individual agencies large and small, Passport says.
“We are continuing to advance this product on a daily basis, driven by the incredible feedback and collaboration of our current users. We built this booking engine with the consumer in mind, but designed it to make the agent’s job easier,” said Greg Kott, President and CEO of Passport Online Inc.
Tandem is the first online cruise booking engine designed to focus on both marketing and booking capabilities for travel agents, integrating email marketing, consumer website shopping, and real travel agent consulting and expertise into the solution. It is designed to help agents work “in tandem” with their clients to maximize the chance of closing the sale, whether booked by the consumer or the agent.
Since launch the search functionality has been enhanced on both the consumer and agent side, adding the ability to book Access America trip insurance directly within the booking path and adding Tandem to TRAMS Live Connect allowing an agent to move customer profile data into the cruise booking process from TRAMS Client Base Plus.