Expedia CruiseShipCenters is celebrating its 25-year anniversary during its 2012 National Conference aboard Ruby Princess. The conference theme, Building Excellence - Celebrating 25 Years, will be reflected in all of the presentations, workshops and celebrations attended by the 600 franchise owners and vacation consultants onboard.
One of the highlights from day two was the keynote from Jan Swartz, Executive EVP of sales, marketing & customer service for Princess Cruises and Cunard Line. Swartz’s presentation, “Think Bigger: Change Lives” covered how to achieve success by focusing on why businesses do what they do, rather than what they're selling and how they sell it.
Other industry professionals including Vicki Freed and Dondra Ritzenthaler, SVP of sales for Royal Caribbean International and Celebrity Cruises, will also be offering keynote presentations onboard, along with Andy Stuart, EVP, sales & passenger services for Norwegian Cruise Line. All of the conference content is designed to increase the sales and product knowledge of the attendees and help them build their business plans for 2013.
To learn more about Expedia CruiseShipCenters, visit www.joinecsc.com.