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Regent Seven Seas Unveils Personalized Cruise DocumentsAugust 17, 2011 By: Elliott Mest Travel Agent
|The Cruise Vacation Documents will be released starting with the Seven Seas Navigator's August 31 departure. // (c) 2011 Regent Seven Seas Cruises.|
Regent Seven Seas Cruises has introduced Cruise Vacation Documents, a book providing guests with customized travel details and comprehensive information on upcoming Regent voyages.
Each book is designed specifically for the Regent cruise booked by the guest, and contains all reservation information for their cruise, shore excursions, pre- and post-cruise hotel stays and land programs and any other supplemental items booked.
The Cruise Vacation Documents book is divided into three reference sections:
• Section I: Reservation information including the cruise itinerary, suite information, travel checklist, luggage service, guest information form and Seven Seas Society status. This section also highlights the guests’ travel agent as the primary point of contact by listing the agency’s information and all contact details.
• Section II: Provides information and detailed descriptions of Regent Seven Seas Cruises’ free unlimited shore excursions and Regent choice shore excursions that have been booked in advance or are available for booking. Information on hotel and land programs is provided within this section on separate pages.
• Section III: Information regarding all of the cruise’s onboard features, such as specialty restaurants, Canyon Ranch SpaClub and a host of services and amenities offered aboard ship.
Pre-printed luggage tags for guests and Visa stamps (if applicable) will also be included in the back of the book.
In addition, a Final Cruise Summary will be emailed 14 days prior to departure and will include the passenger’s final air schedule, any shore excursions, pre- or post-cruise land programs and dining reservations that have been booked, or changes made, since the printing of their Cruise Vacation Documents. This final summary, as with the document book itself, will be sent to the travel agency unless elected that the documents be sent to the client directly.
The line’s new Cruise Vacation Documents will debut with Seven Seas Navigator’s Aug. 31 departure; Seven Seas Mariner’s Sept. 3 sailing and Seven Seas Voyager’s Sept. 19 voyage.
Regent Seven Seas Cruises will also make enhancements to the Cruise Vacation Documents over the next several months, including a “Trigger E-mail” notification to travel agents that their clients’ documents have been shipped, which will begin in mid- to late-September. Dining reservations will also be included in the documents starting in November. Future editions will include biographies and photos of senior officers, information on guest lecturers and Spotlight theme cruises, as well as information on gala and special events held onboard.
For more information on Regent Seven Seas Cruises, visit www.RSSC.com.