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Silversea Cruises Adds Guest and Agent Personalization to WebsiteJanuary 30, 2014 By: Newswire
Silversea Cruises has announced new updates to its website. The new "My Silversea" personal log-in area is now available at Silversea.com, enabling both guests and travel agent partners to update their profile and preferences, arrange activities prior to a reserved voyage, and access additional features.
Those who are interested in Silversea, but have never sailed with the line, can now register at My Silversea to receive brochures and other communications.
For the first time, specialty restaurant dinner reservations can now be pre-booked in advance (from 120 to 7 days prior to sailing), along with the optional shore excursions, beauty, spa and fitness services that previously have been available to reserve in advance through the line's website. Members of Venetian Society, Silversea's past guest loyalty club, will now also be able to conveniently keep track of their past voyage history by logging into "My Silversea."
"Besides being more intuitive for the user, one of the great enhancements of 'My Silversea' is that guests sailing on our classic fleet, and their travel agents, can now make online dinner reservations for the first time," said Kristian Anderson, Silversea's senior vice president of sales and general manager for North America. "And travel agents will now find it much easier to access valuable marketing support tools and manage their clients' bookings online."
For booked guests, the new more user-friendly portal replaces the "My Voyage" section of Silversea.com, and travel agents will now simply log into "My Silversea" instead of the line's previous dedicated online travel agent center.
"My Silversea" is available for guests sailing on expedition cruises; however, the option to pre-book certain services and activities is still under development and will soon follow.