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United Brings "Economy Plus" Seating to First Continental AircraftNovember 17, 2011 By: Adam Leposa
United is taking advantage of its merger with Continental by bringing its "Economy Plus" seating option to its first Continental aircraft on November 19.
"Economy Plus" service, introduced by United in 1999, offers fliers four inches of extra legroom in the first few rows of the Economy cabin. The Continental aircraft will also boast new flat-bed seats in BusinessFirst, new touchscreen seat-back monitors in Economy and Channel 9 air traffic control communications. Customers in both BusinessFirst and Economy cabins will also have in-seat power outlets and on-demand audio and video.
“The merger of United and Continental is a unique opportunity to build an airline with leading products and services that customers value and are willing to pay for,’’ said Jim Compton, executive vice president and chief revenue officer of United Continental Holdings, in a written release. “United’s customers who sit in Economy Plus consistently tell us they are more satisfied with their travel experiences, and we are excited to expand this option to more customers of the new United.’’
When available, the airlines offers the opportunity to confirm complimentary seat assignments in "Economy Plus" to customers with elite status in United’s MileagePlus and Continental’s OnePass frequent-flyer programs.