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New Heights for Hyatt

April 1, 2006 By: Erin Sternthal Home-Based Travel Agent
 

The chain ensures agents are equipped with the right sales tools


Whether you're new at booking Hyatt properties or a seasoned seller, there are various tools to help you brush up or familiarize yourself with the chain's hotels and resorts. Hyatt's "Slice of Paradise" program has gotten rave reviews from the agent community as an educational tool and a booking reward. The program, which was initially launched in 1996 at select times of the year, has grown into a year-round promotion with participation from more than 5,000 agents.

Once you book four or more paid nights for your client at a Hyatt resort, you'll earn one free night for yourself at any resort. First-hand experience is essential, so use the free nights to better acquaint yourself with the properties. To redeem your nights, fill out an Award Request form on the travel agent portal at www.hyatt.com or call 877-751-5043. Pictured left to right: Jeff Flater, assistant vice president of Hyatt Resort marketing at Hyatt Hotels Corp.; 2005 Vacation for Life recipient Jennifer Burns of Liberty Travel; 2004 Vacation for Life recipient, Marilyn Stanks of Avenue Travel; Jack Horne, vice president-sales, Hyatt Hotels Corp.

The chain has also redesigned the travel agent resource section on its Web site. New highlights and tools include discounted rates for agents, booking capabilities for clients, brochure requests and electronic newsletters with information on new services, renovations and packages. Agents must fill out a profile to take advantage of the benefits. In addition, registered agents can also fill out Slice of Paradise requests, and perhaps most important to your business, fill out a complimentary amenity form on the site. By filling out the online request, you ensure that Hyatt will send your client a free welcome amenity from you during their stay.

Other perks of the site include new point-of-purchase displays and Hyatt Resorts Selling guides. Rewarding Agents

Of course, to gain a comprehensive overview of Hyatt Resorts, you can also participate in the Hyatt Resorts Specialist Course through July 31. Certified specialists receive two Continuing Education Units from The Travel Institute, a diploma, one free night certificate and electronic newsletters. Visit www.tauniv.com for more details or to sign up.


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