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LAN Airlines Selects Sabre, Sabre AirCentreJanuary 5, 2010 By: George Dooley
LAN Airlines, one of the leading passenger and cargo airlines in Latin America and oneworld alliance member, chose Sabre as the airline’s reservation and operational systems solutions provider. This includes SabreSonic Customer Sales and Service (CSS) and Sabre AirCentre Enterprise Operations products.
LAN also entered into a multi-year, full content distribution agreement with Sabre Travel Network. The agreement with Sabre Travel Network to provide the airline’s content to all Sabre Connected travel agencies worldwide using the efficiencies of the Sabre Global Distribution System.
SabreSonic CSS is an advanced customer-focused reservations system that will provide the carrier with efficient technology. LAN will gain new capabilities to support all oneworld alliance and airline partner needs as well as other critical areas including, merchandising, customer service, reservations sales and inventory, departure control, ticketing, and passenger re-accommodation.
Sabre AirCentre Enterprise Operations includes an extensive portfolio of solutions serving every area of an airline’s operation, maximizing efficiencies, providing significant cost savings and improving the ability to manage the unpredictable aspects of daily operations. LAN Airlines will leverage the Sabre operations portfolio to streamline flight operations, airport operations, crew management and scheduling. To support their operations objectives, LAN also selected Sabre’s network planning and schedule management solutions.
“We conducted an extensive evaluation of a number of reservations and operations systems and found in Sabre an outstanding partner that meets all of our needs, from the flexibility of their solutions to the global reach of the Sabre Global Distribution System,” said Sergio Mendoza, vice president, distribution and revenue management for LAN Airlines. “Sabre is providing LAN a set of products that are fully integrated and maximize operational efficiency.”
Sabre officials said LAN will greatly benefit from the comprehensive portfolio of solutions and services as they work to obtain higher levels of efficiency and improve customer service.
“Latin America is an important growing region and LAN wants to exceed the expectations of its regional and worldwide customers,” said Steve Clampett, president of Sabre Airline Solutions Products and Solutions. “Sabre looks forward to working with LAN to provide the carrier with fully integrated and proficient operational solutions that will help them focus on their customers, through SabreSonic CSS, in addition to the efficiencies provided by Sabre’s operational solutions.”