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Regent Seven Seas' Travel Agent Educational ProgramSeptember 21, 2009 By: David Eisen
Travel advisors now have the chance to reeducate themselves on the Regent Seven Seas Cruises product with the relaunch of the cruise line’s online travel agent educational program— Regent Seven Seas Cruises University.
The latest cruise line addition to Luxury Travel University and Travel Agent University, the site provides new content, an exam and instant rewards for graduating agents.
“This is a great tool for agents because it spells out RSSC’s value proposition not only for the customer, but for the hard-working agent,” said Greg Nacco of Cruise Specialists. “Any travel advisor with clients who normally purchase premium products should take the course as they will discover an amazing fact: there is little or no price difference between two very different cruise experiences.”
The course consists of six sections: Shipboard Experience, Destination Experience, Luxury Selling Tips, Travel Agent Support, Policies and the Final Exam. Those who successfully complete the course with a passing grade in the Final Exam receive: two Continuing Education Units (CEUs) from The Travel Institute, a downloadable diploma, a kit containing current RSSC collateral materials, a branded RSSC gift item and a $100 Bonus Commission certificate that can be applied to any new RSSC booking made within 60 days of graduation from the Regent Seven Seas Cruises University.
“Selling a luxury vacation experience requires deep product and sales knowledge, and this medium provides a user-friendly and effective way of conveying that knowledge,” said Randall Soy, vice president of sales for Regent Seven Seas Cruises.
Since the August inception of the re-launched site, over 500 travel agents have successfully graduated. Agents can access the site via the Travel Agent Center on www.rssc.com, or through www.tauniv.com. The course is free of charge.