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MAXjet Goes Under on Christmas EveDecember 27, 2007 By: Travel Agent Central Contributor Travel Agent
MAXjet Airways Inc. has ceased operations. The start-up, all-business class airline, which served transatlantic routes, had failed to raise new capital and also faced the challenge of high fuel prices and strong competition.
MAXjet was supplying the following contact information for customers in transit: U.S. phone number: 1-866-837-9880; U.K. phone number: 44 (0)1279 216 478; and email: [email protected]
For those customers who had purchased tickets, but had yet to travel, the airline provided these contacts: U.S. phone number: 1-888-435-9629; U.K. phone number: 44 (0)1279 216 428 and email: [email protected]
Maxjet, which had been operating for two years, stranded passengers on Christmas Eve, according to published reports.On the company's website (www.maxjet.com), President and CEO William D. Stockbridge apologized to customers:"It is with deep regret that I must inform you that MAXjet filed Chapter 11 bankruptcy on December 24, 2007. With today's fuel prices and the resulting impact on the credit climate for airlines, we are forced to take this drastic measure. Our top priority is to assist our customers, particularly those who already have begun their travel with us, in securing alternative flight accommodations.
MAXjet has contracted with Eos Airlines for seats on Eos' scheduled all-Premium service to accommodate passengers awaiting a return flight between New York and London. Passengers needing return travel between London, Los Angeles and Las Vegas will be contacted regarding their flight re-accommodations. Any customers who choose to make flight accommodations directly should seek a refund from their point of purchase (credit card or travel agency) for the unused leg of their journey.
We have also secured hotel rooms in London, New York, Las Vegas and Los Angeles through early January 2008 which we will provide to affected passengers whose travel plans have been disrupted.
On behalf of the entire MAXjet family, we extend our apologies to you for the inconvenience. We are extremely saddened to discontinue a service that we so passionately believe in, and we thank our loyal flyers who helped build MAXjet since our start in 2005."
Additionally, the company's website said it will provide archives of relevant filings with U.S. Bankruptcy Court regarding MAXjet Airways' upcoming voluntary petition under Chapter 11 of the U.S. Bankruptcy Code. "This section will be live when the petition has been filed," said the site.
Silverjet, the all-business class airline that flies between New York and London, said it would accommodate MAXjet passengers for the same price as their MAXjet ticket. Seats are limited. To rebook on Silverjet, call 877-359-7458 or go to www.flysilverjet.com/silverjet-maxjet-offer.aspx.(RT)