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Rebooking Los Cabos Travelers to Puerto Vallarta

September 30, 2014 By: Meagan Drillinger

Recovery efforts are well underway in Los Cabos following Hurricane Odile. The Los Cabos International Airport is on schedule to reopen as early as October 8 to commercial flights. While many hotels in the area are closed to new reservations, they have plans to reopen within the next couple of months. Government officials have relocated their bases to Los Cabos to oversee recovery efforts.

Meanwhile, we reached out to several tour operators and travel agents to find out where they would recommend sending clients who either had travel booked to Los Cabos in the near future, or were considering a vacation there. Overwhelmingly the answer points travelers south toward Puerto Vallarta.

"The majority of U.S. travelers headed to Los Cabos are from California," says Hope Smith, owner of Born To Travel. "California travelers are going to think about where they can get to in Mexico that is as convenient as Los Cabos. I would say the next best would be Puerto Vallarta. The beauty of Puerto Vallarta is that you have an old type of village setting in the old style of Mexico. You also have access to Riviera Nayarit, which gives way to towns like Nuevo Vallarta and Sayulita. It gives you a true flavor of Mexico." 

Robert Whorrall, vice president of sales and marketing for Beach Bum Vacation, agrees with Smith about Puerto Vallarta. "Our number one on the west coast of Mexico is Puerto Vallarta, hands down," he tells Travel Agent. "It does not get directly hit by hurricanes, where Cabo seems to get directly hit twice a year on average for the 14 years we have been in business. Cabo's beaches are 90 percent non-swimmable, and the water is not warm until June. In Puerto Vallarta, there is authentic, great shopping. The food is WOW, the sunsets are gorgeous, there is fishing, whale watching, zip lining in the mountains. With so many new resorts in the region to choose from like Iberostar Punta Mita, Hyatt Ziva Puerto Vallarta, Hard Rock Vallarta and Secrets Resorts, there are more new options for every traveler's wants and needs."

"Many of our customers who are booked in the next few weeks are being relocated to either the Puerto Vallarta or Cancun/Riviera Maya areas," says Mitch Toren, chief vacation engineer at TripGuy Travel. "Each case is different based on the client’s wants and needs, departure city, and other criteria.  In general, our hotel partners have been great in allowing us to work with us on rates to ensure that our customers are not being greatly inconvenienced for higher rates booked at the last minute."  
Toren continues, "For those reservations that are not in the near term, we’ve generally been in a wait and see mode, especially knowing how quickly hotels have been cleaned up and renovated from past storms in Cancun.   We’re hoping that most of these guests keep their reservations to the Cabo area to support the people and economy there."

"As Los Cabos continues to recover, there are a number of exciting and worthwhile alternative destinations along Mexico's Pacific coast," says Elizabeth Moriarty, MLT Vacations' vice president for product development. "Of these, Puerto Vallarta and Riviera Nayarit are truly great escapes. They have relatively short flight times from U.S. origins and each destination offers its own unique blend of tropical paradise with an array of quality hotels, an abundance of recreational opportunities and sophisticated culinary and nightlife scenes."

Pleasant Holidays attended the Los Cabos Strategic Meeting held last Thursday in New York City, which included most major tour operators, airlines and hotel companies. "It is our impression Los Cabos recovery is well underway with the Los Cabos International Airport scheduled to open for commercial passenger flights on October 8, 2014," says Jack Richards, president and CEO, Pleasant Holidays. "There is significant focus for a speedy repair and recovery of the destination for Fall 2014 and Winter 2015 travel."
"Of the 12,000 total rooms in Los Cabos, approximately 5,000 will reopen by October 15th,  6,500 will be open by November 1st, 7,500 by November 15th and 100 percent should be open by December 20, 2014," he continues. "For those scheduled to travel to Los Cabos during the next few weeks, Pleasant Holidays recommends Cancun/Riviera Maya, Cozumel, Puerto Vallarta/Riviera Nayarit, Ixtapa and Mazatlan with a variety of all-inclusive resorts, world-class spas and extraordinary cuisine."

Los Cabos Hotel Updates

Hilton Los Cabos Beach & Golf Resort is currently closed to arrivals and no longer accepting reservations until Jan. 15, 2015. Guests with existing reservations should call 1-800-HILTONS or the nearest Hilton Reservations and Customer Care center.

Sheraton Hacienda del Mar and The Westin Los Cabos have been focusing on supporting their associates. They have a team on the ground assisting and are activating their global internal relief fund program. A massive clean-up effort is underway, but it is still too early to confirm when the hotels will re-open. It is not expected to be before October 31.

The Barcelo Grand Faro Los Cabos Hotel is reporting that after a thorough assessment and evaluation of the property, there is a stop sell of the hotel in all room categories through November 2. The hotel will reopen on November 3. 

Cleanup is underway at all AMResorts hotels. The new reopening date for all resorts in Los Cabos is November 15, including Zoetry Casa del Mar Los Cabos, Secrets Marquis Los Cabos, Secrets Puerto Los Cabos Golf & Spa Resort and Dreams Los Cabos Suites Golf Resort & Spa. 

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About the Author

Meagan Drillinger
Meagan Drillinger has been with Luxury Travel Advisor and Travel Agent since 2009, covering both Asia and Mexico. A fan of both fabulous hotels and culturally immersive...

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By Meagan Drillinger | September 30, 2014
We reached out to several tour operators and travel agents to find out where they would recommend sending clients who either had travel booked to Los Cabos in the near future, or were considering a vacation there. Overwhelmingly the answer points travelers south toward Puerto Vallarta.