Flight delays are the top concern for business travelers heading into the new year, according to Travel Leaders Group’s 2017 Business Travel Trends Survey.
When asked, “What are the top 3 concerns for your business travelers?” agents said:
| 2017 | 2016 | 2015 | 2014 | |
| Delayed flights | 73.2% | 78.7% | 68.5% | 70.1% |
| Limited airline seat availability | 43.8% | 38.3% | 42.0% | 46.7% |
| Earning frequent flyer/loyalty points | 41.0% | 37.6% | 32.9% | 37.5% |
| Ease of passing through security | 31.4% | 33.8% | 33.1% | 28.3% |
When asked, “Which concerns are you most able to address or mitigate for your business travelers?” the business travel agents were able to name up to three concerns. The top five are:
| 2017 | |
| Delayed flights | 48.6% |
| Making sure someone has their back | 39.2% |
| Earning frequent flyer/loyalty points | 32.3% |
| Limited airline seat availability | 28.7% |
| Travel costs | 25.1% |
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