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Dori Saltzman

Recent Articles By: Dori Saltzman

Agent and client The Language of Selling
December 15, 2009

It is important for agents to understanding the psychology of communication, including learning how to speak and what vocabulary to use while making their pitches.

Effective Communication in Selling Travel
November 10, 2009

Understanding the psychology of communication by learning how to speak and what vocabulary to use to present an offer is as important for agents as understanding human nature.

Using Psychology to Determine the Perfect Vacation Experience
November 2, 2009

A travel agent's ability to customize their customers’ experiences, both the sales experiences and the resulting vacations, is critical.

The Client’s Last-Minute Rush Things are Looking Up
October 26, 2009

Agents see hope for the fourth quarter and beyond as bookings pick up, albeit with a new demand for value.

A Agent under Stress Gearing up to Face Challenges
September 14, 2009

Agents are forced to be on their toes while keeping track of the multiple price changes of vacations.

Agent Training New-Age Training for Agents
August 31, 2009

Agents benefit from new training programs launched by host agencies, parent companies and consortia.

Gradual Improvements Predicted
October 5, 2009

Expectations for the travel industry in the fourth quarter are generally good, with last-minute bookings continuing to kick in.

Queen Mary 2 Marketing with Twitter
August 13, 2009

Micro-blogging sites have become agents’ one-stop destination for getting the skinny on promotional prices, special packages, completed refurbishments and more.

Industry Gears Up to Face Challenges
July 23, 2009

Lack of demand and lower profitability cause agents to rethink their business strategies.

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