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Ruthanne Terrero

Group Editorial Director

Ruthanne Terrero

Ruthanne Terrero is the Editorial Director of the Questex Travel Group, which includes Travel Agent magazine, Home-Based Travel Agent, Luxury Travel Advisor, Premier Hotels & Resorts and Premier Spas & Romance. She has been a writer/editor for more than 20 years, with a specialty in travel journalism and has served as the Editor-In-Chief of Leisure Travel News and Hotel Business. A native of the New York City area, she graduated from Oberlin College with a degree in Creative Writing. Terrero oversaw the launch of Luxury Travel Advisor in 2005, a publication that focuses solely on luxury hotels and destinations. The widely acclaimed publication was the 2005 Silver Award winner of the prestigious Eddy Awards which are distributed by FOLIO.

ruthanne terrero Article
That’s So Five Years Ago    February 22, 2013
By: Ruthanne Terrero

Being in touch with clients’ needs is the key to bowling them over.

ruthanne terrero Article
What’s in Your Toolbox?   February 7, 2013
By: Ruthanne Terrero

Weighing not just the technical but also the human aspect of being part of a consortium.

A Consolidating Industry Article
A Consolidating Industry   February 7, 2013
By: Ruthanne Terrero

The agency community has evolved: sophisticated new programs, a tech-driven competitive landscape, a resurgence of positive press for travel agents and a drive toward consolidation are all reshaping the industry. What does it mean for you?

ruthanne terrero Article
Don't Be Left Behind in 2013   January 24, 2013
By: Ruthanne Terrero

Reach out to your clients now to begin their travel planning for 2013 and 2014.

Article
It’s Not Just About the Transaction   January 8, 2013
By: Ruthanne Terrero

Agents should inculcate friendly attitude and good listening skills to enhance transactions with their clients.

News
Editorial Findings - Travel Agent Summits Reveal Trends for 2013   January 2, 2013
By: Ruthanne Terrero

Travel Agent magazine hosted a series of editorial roundtable summits in 2012, focusing on six important topics for the U.S. travel agency market: river cruising, travel to Barbados, travel to Asia, travel to Hawaii, multigenerational travel, and the importance of delivering excellent customer...more >>

ruthanne terrero Article
The Nuances of Customer Service   December 13, 2012
By: Ruthanne Terrero

Staying in touch and communicating with your clients are two signs of excellent service.

customer service roundtable Article
Delivering Excellent Customer Service   December 13, 2012
By: Ruthanne Terrero

Travel Agent magazine held a forum on “Delivering Excellent Customer Service” at the St. Regis Bal Harbour in September. Here is a video and excerpted transcript of the discussion.

half moon bay Article
Top Travel Advice From 2012   November 30, 2012
By: Ruthanne Terrero

Travel Agent compiles travel tips from its 2012 ventures.

ruthanne terrero Article
Advisors Rise Above the Superstorm   November 18, 2012
By: Ruthanne Terrero

Travel agents once again substantiate how they can prove beneficial in times of an adversity.