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Stasha Mills

Recent Articles By: Stasha Mills

Clients' Life Changes
October 1, 2007

I recently got married, moved to the suburbs, bought a car and am now expecting a baby-all life changes that a savvy travel agent could capitalize on.

Last-Minute Travel
September 1, 2007

Have you ever had a client come to you in mid-November wanting to take the family skiing over Christmas, or to the Caribbean?

Agents in the Press
July 1, 2007

The New York Times and USA Today have just reported what we've known all along: Know-ledgable agents with strong customer service have no need to fear the Internet.

Listening to Clients
June 1, 2007

Time and again in interviews we conduct with successful agents, they tell us that attentive customer service is a major component of their success. What does that entail? It requires listening to clients about what types of vacations they are envisioning and not only making their dreams realities...more >>

How Plugged In Are You?
May 1, 2007

Last month we asked readers about your use of technology-everything from what type of computers you use to whether or not you have a web site to how you book travel.

Traveling for Big Events
April 1, 2007

The story we have in this issue ("Being There") on traveling for big events started me reminiscing about all the exciting happenings I've been lucky enough to be a part of. The most historic and spectacular was the millennium celebration in Giza. There were all sorts of security...more >>

Survey Says...
March 1, 2007

Last month, Home-Based Travel Agent polled readers to find out about your businesses so that we can better meet your needs. Take a look to see how you compare with your fellow subscribers.

The Cruise Boom
March 1, 2007

Last month, Home-Based Travel Agent polled readers to find out about your businesses; we cover many of the results on this issue ("Survey Says"). Since the vast majority of cruises are booked by travel agents, it should come as no surprise that 74 percent of respondents reported that they...more >>

Know You're Valued
February 1, 2007

What a thrill to be part of such a successful industry event as we had in December—the first-ever Home-Based Travel Agent Expo & Conference. I witnessed hundreds of agents meeting face to face with suppliers on the trade show floor, packing conference sessions for tips from industry...more >>

Travel Essentials
February 1, 2007

To call the numbers listed, first dial Argentina's country code (54) then Buenos Aires' city code (11).

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