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Amadeus System Saves Agents Time and Money

January 12, 2009 By: George Dooley


Travel agents using Amadeus’ payment by voucher option will see a greener, more efficient system for car rental with the paper-free solution that delivers savings in time and money, the Madrid-based global GDS says. Amadeus says it has become the first in the car rental industry to achieve 100 percent e-voucher for its car rental reservations worldwide as of January 1.

"With the complete withdrawal of paper vouchers, Amadeus takes the lead as the technology partner for the car rental industry,” said Marcos Isaac, director of travel services business group for Amadeus. "Just as we did when we launched Amadeus Cars e-voucher, we are providing the technology to bring benefits to travelers, travel agents and car rental providers.”

Amadeus Cars e-voucher is an electronic means of payment for car rentals. Just as the e-ticket has transformed the airline industry, the e-voucher saves car rental companies money as they no longer need to print and distribute pre-printed forms to travel agents. In addition, customers no longer need to show any paperwork as proof of reservation or payment when attending the car rental counter.

With Amadeus Cars e-vouchers, some 99,000 travel agencies and 34,000 airline sales offices using the Amadeus system worldwide can benefit from a faster, more efficient and reliable booking process for car rental, bringing savings in terms of time and money. Amadeus Cars e-voucher also permits a higher level of flexibility for travel agencies to accommodate last minute and same day bookings.

Back in October 1996, Amadeus was the first and only travel distribution company to offer a global paper voucher solution for car rentals. Ten years later, in December 2006, Amadeus pioneered the launch of the e-voucher and, following the path initiated by the airline industry, took the next step forward and moved to greener, more efficient processes for travel agencies with the full withdrawal of the traditional paper vouchers.

Elaine Cottrell, distribution systems manager for Avis Europe, commented: “Avis Europe is delighted to have implemented Amadeus Cars e-voucher globally. This functionality is a great benefit for travel agents as it provides them with the ability to pay for their reservation without having to produce a voucher at the rental counter.”

Visit www.amadeus.com.


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