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Nashville Flooding Closes Gaylord Opryland, Shifts Grand Ole Opry

May 4, 2010 By: Susan Young

CVB Assessing Tourism Impact, Many Entities without Phones

After unprecedented flooding along the Cumberland River in Nashville, TN, over the weekend, the Nashville Convention & Visitors Bureau said it is still in the early stages of assessing the overall impact of flooding on the city’s hospitality industry.

The Gaylord Opryland Resort and Convention Center sustained flood damage and is currently closed to overnight guests. It is not taking any new reservations at present. 

Guests who were staying at the Gaylord Opryland property Sunday were evacuated to a nearby shelter and provided with food, drinks and bedding. As of today, most have left the shelter. Evacuated guests from Gaylord who left luggage at the hotel may pick it up at the Magnolia Lobby entrance today through 6 p.m. If guests have left the property, the hotel will ship their luggage.

"We are continuing to monitor the flood situation in Nashville, and will assess any hotel damage with the appropriate teams," the hotel said in a public statement posted on its web site.

One of Nashville most famous attractions, the famous Grand Ole Opry House, located near the Gaylord Opryland complex, also sustained flood damage. This week's Grand Ole Opry performances have been moved to other Nashville venues including the War Memorial Auditorium and the Ryman Auditorium; both are former homes of the Opry. Visit for details. 

In addition, the Opry Call Center is temporarily out of service. Other operations at the Opry Entertainment Complex including Opry backstage tours and the Grand Ole Opry Museum have been temporarily suspended.

While the CVB said "the majority of the city's hospitality industry is intact and should be operating as usual in a few days," it acknowledged that some facilities or hotels, which were flooded, may be closed for weeks or even several months. Water is still rising inside the Schermerhorn Symphony Center, reportedly closed for at least for a month. 

Agents may view CVB updates for attraction, hotel, restaurant and other tourism-related announcements at

Or, agents might tune into the CVB's Facebook page at

Meanwhile, CVB offices are without power. That's affected toll free phones and normal email access for visitors and NCVB members.

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